Customer satisfaction in mountain hotels within UNESCO Global Geoparks: an empirical study based on sentiment analysis of online consumer reviews

The synergy between the accommodations and the untouched beauty of UNESCO’s Global Geoparks ensures an unforgettable encounter, blending comfort with adventure and relaxation with exploration. Although hotels have been previously investigated, the asymmetric results across mountain hotel customer sa...

書目詳細資料
發表在:	Tourism & Management Studies
Main Authors:	Frederico Carvalho, Ricardo F. Ramos, Nuno Fortes
格式:	Article
語言:	英语
出版:	University of Algarve, ESGHT/CINTURS 2024-01-01
主題:	mountain hotels customer satisfaction tourism marketing digital marketing social media
在線閱讀:	https://www.tmstudies.net/index.php/ectms/article/view/1707

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