Search Results - CUSTOMER RELATIONSHIP MANAGEMENT

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  1. 1

    THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER LOYALTY by Aliya Naura Fakhirah, Muhamad Rizal, Mas Rasmini

    Subjects: “…Customer Relationship Management (CRM)…”
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  2. 2

    The Influence of Customer Relationship Management and Customer Experience on Customer Satisfaction by Suharto suharto, yuliansyah yuliansyah

    “…This research attempts to examine how customer relationship management and customer experience influence customer satisfaction in Lampung Province retail complexes. …”
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    Article


  3. 3

    The Influence of Social Customer Relationship Management (SCRM) on Customer Relationship Performance by Seyed Mohammadbagher Jafari, Zeinab Yaghobi Jahromi

    Subjects: “…customer relationship management…”
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  4. 4

    WORKSHOP ON CUSTOMER RELATIONSHIP MANAGEMENT

    Published in Market Forces (2006-10-01)
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  5. 5

    THE CONCEPT OF CUSTOMER COST ACCOUNTING IN CUSTOMER RELATIONSHIP MANAGEMENT by Grzegorz LEW, Magdalena BOCHENEK

    Published in Humanities and Social Sciences (2023-12-01)
    Subjects: “…customer relationship management…”
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  6. 6

    The Importance of Customer Relationship Management in the Automotive Market by Adrian-Costinel Tănase

    Published in Robotica & Management (2024-06-01)
    Subjects: “…customer relationship management…”
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    Article


  7. 7

    Effect of Electronic Customer Relationship Management (E-CRM) on Customer Satisfaction by Morteza Mohammadi, Tahmures Sohrabi

    Subjects: “…customer relationship management…”
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  8. 8

    Customer Relationship Management in Romanian Banks by Alina Elena Cerchi, Alexandra Zaif

    Subjects: “…customer relationship management…”
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  9. 9

    Reputation Marketing in CustomerRelationship Management by Yulia P. Soboleva, Pavel M. Nefedov

    “…The purpose of its implementation in organizations is to create mutually beneficial relationships with consumers, systematically study customers, collect their feedback on the company's products and form an appropriate reaction. …”
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    Article


  10. 10

    DATA MINING IN CUSTOMER RELATIONSHIP MANAGEMENT by Vasile-Bogdan Arcanu

    Subjects: “…customer relationship management…”
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  11. 11

    Customer Relationship Management and Recent Developments by Noel Yee-Man Siu

    Published in Administrative Sciences (2016-07-01)
    “…In the past two decades, the notion of “customer relationship management” (CRM) has been widelydiscussedandresearched.[...]…”
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  12. 12

    Sumbangsih Customer Relationship Management Dalam Menciptakan Customer Intimacy by Nurivan Rizky, Amalia Salsabila Amalia, Nur Diana Fahma Salsabila, Muhammad Rizalul Wakhid, Yusuf Amrozi

    Published in Sketsa Bisnis (2023-09-01)
    Subjects: “…Customer Relationship Management…”
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    Article


  13. 13

    Internal Customer Relationship Management (IntCRM): A Framework for Achieving Customer Relationship Management from the Inside Out by Frank L. Eichorn

    Published in Problems and Perspectives in Management (2004-03-01)
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  14. 14

    The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables by Fikriya Hanim Kardiya Emaluta, Isnalita Isnalita, Noorlailie Soewarno

    “…This research aims at exploring the effect of customer relationship management (CRM) which based of several indicators, such as information and data, process, technology, human resource; focused on customers’ loyalty and customers’ satisfaction as the mediator variable of PT Gojek Indonesia. …”
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  15. 15

    Improving customer loyalty through customer experience, price attractiveness, and customer relationship management by Uce Karna Suganda, Yudi Priadi

    Published in Jurnal Manajemen Industri dan Logistik (2023-06-01)
    Subjects: “…customer relationship management…”
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    Article


  16. 16

    Analysis of e-customer relationship management BPJS in maintaining customer loyalty by Vania Taufik Rahmani, Nadia Wasta Utami, Ibnu Darmawan

    Published in Jurnal Komunikasi (2025-04-01)
    Subjects: “…e-customer relationship management…”
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    Article


  17. 17

    customer satisfaction, customer relationship management, Fuzzy Delphi, system dynamics. by Habib A. Mirghafoori, Ali Morovati Sharifabadi, Ensiyeh Taki

    Subjects: “…Customer Relationship Management…”
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    Article


  18. 18

    Customer relationship management and big data enabled: Personalization & customization of services by Muhammad Anshari, Mohammad Nabil Almunawar, Syamimi Ariff Lim, Abdullah Al-Mudimigh

    Published in Applied Computing and Informatics (2019-07-01)
    “…The emergence of big data brings a new wave of Customer Relationship Management (CRM)’s strategies in supporting personalization and customization of sales, services and customer services. …”
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  19. 19

    CUSTOMER RELATIONSHIP MANAGEMENT USING BUSINESS SOFTWARE by Florian GYULA LASZLO

    Published in SEA: Practical Application of Science (2018-12-01)
    “…It uses a structural approach to model the determinants of organizational performances using CRM software analysis and to measure the complex relationships concerning risks in customer relationship management and different facets of organizational performances related to the benefit for customer relationship management.…”
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  20. 20

    Customer Relationship Management System at Aesthetic Clinic by nina fadilah najwa, Muhammad Ariful Furqon, Yosari Dwi Fadhillah

    Published in Jurnal Komputer Terapan (2023-12-01)
    “…Utilizing information technology is necessary for efforts to boost customer value innovation. As one of its aspects, Customer Relationship Management uses a framework of dynamics to acquire customer satisfaction data from loyal customers. …”
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