Search Results - CUSTOMER SERVICE FOR FOOD SERVICE

ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE by LIVIU ILIE FACALEATA

“…Public food services are designed to meet first the basic needs which causes certain private actions and a particular mechanism for the training of behavior with significant impact on the way in which the companies of public food should develop services and certain ambient which to contribute to the proper customer service. …”
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Food services and customer loyalty in the hospitality industry by Vitor Roslindo Kuhn, Antônio Carlos Benetti, Sara Joana Gadotti dos Anjos

“…Understanding the needs and expectations of customers is a major competitive tool. Their perception of food service quality has been increasingly studied. …”
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Customers’ Service Quality Expectations From Quick Service Restaurants by Dr Harsha Vardhan G.

Subjects: “…fast food…”
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Service quality in the fast-food franchise industry in Gauteng by Chané Naudé, Prof Alfred Henrico, Prof Louis Van Staden

“…The problem presented in the study was the observation that the service quality offered by all franchises did not align with customers’ expectations and experiences, which has a negative impact on the sustainability and competitiveness of fast-food franchises. …”
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Sentiment Analysis of Customer Feedback in Online Food Ordering Services by Nguyen Bang, Nguyen Van-Ho, Ho Thanh

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Customers' sentiment on food delivery services: An Arabic text mining approach by Dheya Mustafa, Safaa M. Khabour, Ahmed S. Shatnawi

“…Businesses that provide food delivery services (FDS) seek to leverage consumer input to locate areas where customer satisfaction could be raised. …”
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THE METHOD OF COMPLEX EVALUATION OF QUALITY OF CUSTOMER SERVICE AT THE ENTERPRISES OF FOOD INDUSTRY by Tanyana Valeryevna Krapiva, Larisa Alexandrovna Mayurnikova, Sergey Vladimirovich Novoselov

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Regression Analysis to Identify Relationship between Service Failure, Service Recovery, Customer Satisfaction and Loyalty in Food Delivery Platform by You-Jie Huang, Shu-Chia Chang, Yi-Shin Lin, Ho-Yi Chan, Wei-Ting Chang

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Customer-centric circular economy as-a-service decision-making: Machine learning-driven open innovation in food service by Tutur Wicaksono, Marhadi Marhadi, Agustinus Fritz Wijaya, Velly Anatasia, Krisztina Taralik

“…To bridge this gap, this research employs Random Forest classification and feature selection to assess the impact of sixteen CEaaS measures on customer satisfaction across Indonesian and Hungarian food service markets. …”
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Modelling the significance of food delivery service quality on customer satisfaction and reuse intention. by Mengling Wu, Jingzu Gao, Naeem Hayat, Siyu Long, Qing Yang, Abdullah Al Mamun

“…Findings revealed that reliability, assurance, maintaining food quality, system operation, traceability, and perceived service value could elevate customer satisfaction and optimize the intention to reuse food delivery services. …”
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Market adaptation areas of food delivery services based on the customers’ eating habits by Bayani C. Matitu

“…The positive association between food delivery service quality, customers’ eating habits, and patronage of food delivery services was indicated in this study. …”
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Modelling the significance of food delivery service quality on customer satisfaction and reuse intention by Mengling Wu, Jingzu Gao, Naeem Hayat, Siyu Long, Qing Yang, Abdullah Al Mamun

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An investigation of online food aggregator (OFA) service: do online and offline service quality distinct? by Yusra Yusra, Rezzy Eko Caraka, Arawati Agus, Ahmad Azmi Mohd Ariffin, Prana Ugiana Gio, Youngjo Lee, Rung Ching Chen

Subjects: “…online service quality…”
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The Impact of Food Service Attributes on Customer Satisfaction in a Rural University Campus Environment by Mireille Serhan, Carole Serhan

“…The purpose of this study was to determine different food service attributes that have an impact on customers’ overall satisfaction at a rural university cafeteria. …”
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Mobile Service Quality’s Impact on Customer Repurchase Intention in Food and Beverage Mobile Applications by Tanty Oktavia, Jonathan T. Christian, Kelven J. Kristanto, Ricky S. Satria

Subjects: “…mobile service quality…”
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Customer Satisfaction Evaluation in Online Food Delivery Services: A Systematic Literature Review by Adimas Fiqri Ramdhansya, Shella Maria Vernanda, Indra Budi, Prabu Kresna Putra, Aris Budi Santoso

“…The rapid growth of online food delivery services has heightened the need for effective customer satisfaction measurement. …”
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Understanding customer loyalty in digital services: insights from food delivery in emerging markets by Bora Ly

Subjects: “…Customer loyalty…”
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Dining atmospherics and food and service quality as predictors of customer satisfaction at sit-down restaurants by Daniel Petzer, Nedia Mackay

Subjects: “…customer satisfaction…”
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THE ROLE OF SERVICE QUALITY AND CUSTOMER SATISFACTION: A CASE STUDY FOR APPLICATIONS OF GO-FOOD by Fadlilah R., Syah T.Y.R., Indradewa R., Pusaka S.

“…Go-Food customer loyalty does not guarantee that Go-Food management only increases the quality of service to customers. …”
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CUSTOMERS’ PERCEIVED FAIRNESS; FAST FOOD CHAIN RESTAURANTS IN INDONESIA by Hety Budiyanti, Shine Pintor Siolemba Patiro

“…This study aims to investigate interrelationships among perceived service fairness, emotions, and behavioral intentions in a fast food chain restaurant context. we use terms that are commonly use on the study of fairness or justice perception. …”
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