Search Results - ISSUES IN CUSTOMER SERVICE

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    Investigating Problem Issues in Customer Service Using Combined Transport by Aldona Jarašūnienė, Martynas Razgus

    “…The research part, which is based on the collected statistical data, best practices in foreign countries and an expert survey, seeks to identify the real issues of combined transport and the areas that affect customer service. …”
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    Problem Issues and Prospects of Implementation of Technologies Declaration of Customs Transit Procedure in Electronic Form as a Tool to Improve the Quality of Customs Services by A. S. Abramov

    “…The leadership of the Federal Customs Service pays much attention to this issue, which is expressed in the establishment of relevant indicators of the effectiveness of the activities of customs authorities, both at the crossing of the customs border of the Eurasian Economic Union, and when placing goods under the declared customs procedure. …”
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    The Adoption of Chatbot for Customer Service by Giuseppina Anatriello, Massimo Carlini, Fabio Corbisiero, Maurizio Lauro, Salvatore Monaco

    Published in Fuori Luogo (2024-10-01)
    “…The results show that the conversational material is characterized by being a precious source of information to better understand the needs of the audience and, at the same time, to be able to improve the service offered to the customer. Understanding users, their profile, key issues and requests can help companies personalize their services and adapt strategies from the bottom up. …”
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    A Determination Method of Optimal Customization Degree of Logistics Service Supply Chain with Mass Customization Service by Weihua Liu, Qian Wang, Donglei Zhu, Yang Liu

    Published in Discrete Dynamics in Nature and Society (2014-01-01)
    “…Therefore this paper discusses how to deal with such issues in logistics service supply chain (LSSC) with a logistics service integrator (LSI) and a customer. …”
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    LOGISTICS CUSTOMER SERVICE ON THE EXAPLE OF LOGISTIC’S OPERATOR by Joanna WALASEK

    “…The article is an attempt to approach essential issues in modern logistics customer service. It shows the direct link between logistics operations and customer satisfaction before, during and after the service is provided. …”
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    Service Customization through “High-Touch” and “High-Tech” by Joji Ono, Maiko Sakai, Haruhiko Kanda

    Published in Maketingu Janaru (2020-06-01)
    “…Finally, some issues for future research of service customization are presented.…”
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