Search Results - USER ENGAGEMENT METRICS

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    Metrics Feedback Cycle: measuring and improving user engagement in gamified eLearning systems by Adam Atkins, Vanissa Wanick, Gary Wills

    Published in International Journal of Serious Games (2017-12-01)
    “…This paper presents the identification, design and implementation of a set of metrics of user engagement in a gamified eLearning application. …”
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    Article
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    Data-Campaigning on Facebook: Do Metrics of User Engagement Drive French Political Parties’ Publications? by Julien Figeac, Marie Neihouser, Ferdinand Le Coz

    Published in Media and Communication (2024-10-01)
    “…However, there is a lack of evidence explaining how parties and supporters use data-driven campaigning techniques to organise their social media campaigning. Do user engagement metrics influence the choice of campaign themes by encouraging political parties to concentrate their communication on issues that are most liked, commented on, and shared? …”
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    A Weighted Composite Metric for Evaluating User Experience in Educational Chatbots: Balancing Usability, Engagement, and Effectiveness by Abeer Alabbas, Khalid Alomar

    Published in Future Internet (2025-02-01)
    “…This study introduces a novel weighted composite metric integrating interface usability assessment (via the Chatbot Usability Questionnaire, CUQ), engagement measurements (via the User Engagement Scale—Short Form, UES-SF), and objective performance indicators (through error rates and response times), addressing gaps in existing evaluation methods across interaction modes (text-based, menu-based, and hybrid) and question complexities. …”
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    More Than Just Numbers: How Engagement Metrics Influence User Intention to Pay for Online Knowledge Products by Wu Li, Pengya Ai, Annette Ding

    Published in SAGE Open (2023-01-01)
    “…In the age of social media, engagement metrics can be a particularly rich source of product information for users. …”
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    Cluster-N-Engage: A New Framework for Measuring User Engagement of Website With User Navigational Behavior by Zhou-Yi Lim, Lee-Yeng Ong, Meng-Chew Leow

    Published in IEEE Access (2023-01-01)
    “…According to the engagement level determined by the user engagement metrics, an attention score is formulated to show how attracted the users in the session cluster are to the website. …”
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    User Experience Evaluation of the Maxim Application using the HEART Metrics Method by Meriana Prihati Ningrum, Megawati Megawati, Eki Saputra, Mona Fronita

    Published in Sistemasi: Jurnal Sistem Informasi (2025-07-01)
    “…This study aims to evaluate the User Experience (UX) of the Maxim application in Pekanbaru using the HEART Metrics framework, which consists of five variables: Happiness, Engagement, Adoption, Retention, and Task Success. …”
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    ANALISIS USER EXPERIENCE APLIKASI ACADEMIC INFORMATION SYSTEM (AIS) MOBILE UNTUK USER-CENTERED METRICS MENGGUNAKAN HEART FRAMEWORK by Ananda Vickry Pratama, Aprillia Dian Lestari, Qurrotul Aini

    Published in Sistemasi: Jurnal Sistem Informasi (2019-09-01)
    “…Tujuan penelitian ini adalah melakukan pengukuran UX pada AIS Mobile untuk user-centered metric menggunakan HEART (Happiness, Engagement, Adoption, Retention, Task Success) Framework supaya bisa mendukung keputusan pengembangan produk sesuai kebutuhan penggunanya. …”
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    Evaluating the Impact of Instagram Engagement Metrics on Corporate Revenue Growth: Introducing the Loyalty Rate by Eva Sanches, Célia M.Q. Ramos

    Published in Information (2025-04-01)
    “…It examines key metrics such as reach, impressions, interaction rate, and virality rate, which gauge user engagement with brand content. …”
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    Article
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    Enhancing User Engagement in Local Energy Initiatives Using Smart Local Energy Engagement Tools: A Meta Study by Rajat Gupta, Sahar Zahiri, Johanna Morey

    Published in Energies (2023-03-01)
    “…Deploying smart local energy engagement tools (SLEETs) in local energy projects enables users to better observe and control energy, and potentially become active participants in local energy management. …”
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    Text Mining-Based Analysis of Content Topics and User Engagement in University Social Media by Mark Soloviev, Pavel Aksenov, Angi Skhvediani, Timur Tenishev, Fedor Kolomenskiy, Elena Bormontova

    Published in IEEE Access (2024-01-01)
    “…A large amount of text data flows through the web every day in the context of various comments and reactions of users to social network content. Such information tokens can act as quality metrics for content, a group, or an industry. …”
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    User engagement in clinical trials of digital mental health interventions: a systematic review by Jack Elkes, Suzie Cro, Rachel Batchelor, Siobhan O’Connor, Ly-Mee Yu, Lauren Bell, Victoria Harris, Jacqueline Sin, Victoria Cornelius

    Published in BMC Medical Research Methodology (2024-08-01)
    “…Discussion Many articles report user engagement metrics but few assessed the impact on the intervention effect missing opportunities to answer important patient centred questions for how well DMHIs work for engaged users. …”
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    Evaluating Audience Engagement as a Measure of Digital Diplomacy Effectiveness by M. M. Bazlutckaia, A. N. Sytnik, N. A. Tsvetkova

    Published in Vestnik MGIMO-Universiteta (2024-09-01)
    “…This article presents relevant tools for analyzing engagement in digital diplomacy, where ‘engagement’ is defined as the two-way interaction between a digital diplomacy channel on social media and its users. …”
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    Predicting Online Shopping Behavior: Using Machine Learning and Google Analytics to Classify User Engagement by Dimitris C. Gkikas, Prokopis K. Theodoridis

    Published in Applied Sciences (2024-12-01)
    “…User engagement metrics, including engaged sessions, average engagement time, bounce rate, and conversions, provide significant insights into online behavior. …”
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    Evaluation of different landing pages on behavioural engagement with the CARA dashboard: A user research protocol by Nathaly Garzón-Orjuela, Heike Vornhagen, Catherine Blake, Akke Vellinga

    Published in BMC Primary Care (2024-05-01)
    “…To support the continued use and sustainability of the CARA dashboards, dashboard performance and user engagement have to be optimised. User research places people at the centre of the design process and aims to evaluate the needs, behaviours and attitudes of users to inform the design, development and impact of a product. …”
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