R-Tourism: Introducing the Potential Impact of Robotics and Service Automation in Tourism
Robotics and artificial intelligence are expected to reach their ‘tipping points’ over the nextdecade. Digitalization and service automation are already visible in the tourism sector, raisingquestions on their wider impact on the industry and the holiday-experience per se. Numerousapplication exampl...
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Format: | Article |
Language: | English |
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Ovidius University Press
2017-01-01
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Series: | Ovidius University Annals: Economic Sciences Series |
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Online Access: | http://stec.univ-ovidius.ro/html/anale/ENG/2017/Section-III/16.pdf |