The use of Performance Measurement as an Accountability Mechanism: a case study in the UK National Health Service

The UK Labour government has recently developed the NHS Plan, which specifies long-term objectives and strategies for the development of the National Health Service. Along with the NHS Plan has come the development of Service and Financial Frameworks (SaFFs). The aim of SaFFs is to overcome the pote...

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Bibliographic Details
Main Authors: Northcott, D. (Author), Chang, L.-C (Author)
Format: Others
Published: AUT Faculty of Business, 2011-02-21T02:49:19Z.
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