Fuzzy New Service Development Model—Based on Customer Values
碩士 === 國立高雄第一科技大學 === 行銷與流通管理所 === 92 === The new service development (NSD) has become an important issue of how to take competitive advantage in many service industries. In this research, through the quality function deployment (QFD) process, tries to find the values the customers prefer to develop...
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| Format: | Others |
| Language: | en_US |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/94478415698618881017 |