Social Media Mining on Third Party Logistics Companies: Case Studies on UPS, DHL, and FedEx

碩士 === 國立中央大學 === 企業管理學系 === 105 === With the increasing usage of social media platforms, customers’ communication channels are increasing into various fields. Thus, logistics industries have a revolutionarily ways to interact with customers. Social media implementation is not only for B2C context,...

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Bibliographic Details
Main Authors: Yi-Ting Hsieh, 謝宜庭
Other Authors: 沈建文
Format: Others
Language:en_US
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/84thfj