Generic business process modelling framework for quantitative evaluation
Business processes are the backbone of organisations used to automate and increase the efficiency and effectiveness of their services and prod- ucts. The rapid growth of the Internet and other Web based technologies has sparked competition between organisations in attempting to provide a faster, che...
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University of Newcastle upon Tyne
2013
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.588257 |