Research on Customer Satisfaction Based on Multidimensional Analysis
Sentiment analysis has been extensively studied recently for developing methodologies to automatically extract information from online reviews, which is important for manufacturers to improve their products or services. Unfortunately, most of current studies don’t take several key factors (e.g., sen...
| الحاوية / القاعدة: | International Journal of Computational Intelligence Systems |
|---|---|
| المؤلفون الرئيسيون: | , , , |
| التنسيق: | مقال |
| اللغة: | الإنجليزية |
| منشور في: |
Springer
2021-01-01
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://www.atlantis-press.com/article/125951266/view |