To what extent do callers follow the advice given by a non-emergency medical helpline (NHS 111): A retrospective cohort study.

National Health Service (NHS) 111 helpline was set up to improve access to urgent care in England, efficiency and cost-effectiveness of first-contact health services. Following trusted, authoritative advice is crucial for improved clinical outcomes. We examine patient and call-related characteristic...

Full description

Bibliographic Details

Published in:	PLoS ONE
Main Authors:	Mable Angela Nakubulwa, Geva Greenfield, Elena Pizzo, Andreas Magusin, Ian Maconochie, Mitch Blair, Derek Bell, Azeem Majeed, Ganesh Sathyamoorthy, Thomas Woodcock
Format:	Article
Language:	English
Published:	Public Library of Science (PLoS) 2022-01-01
Online Access:	https://doi.org/10.1371/journal.pone.0267052