Comparison of Classification Methods on Twitter Sentiment Analysis of PDAM Tugu Tirta Kota Malang

The Regional Drinking Water Company (PDAM) Tugu Tirta is a public service company in Malang's drinking water distribution field. The company uses a customer complaint feature that is provided on the website. However, only a few people know about it and use it. From this problem, the researcher...

Full description

Bibliographic Details
Published in:Jurnal Informatika
Main Authors: Anisa Dewi Anggraeni, Muhammad Farhansyah, Muhammad Risky Pratama Hermawan, Galih Wasis Wicaksono, Christian Sri Kusuma Aditya
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Purwokerto 2023-05-01
Subjects:
Online Access:https://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/15485