A Novel System Architecture for an Improved Self-care Solution – Conceptual Design and Key Components

The high penetration rate that mobile devices enjoy in to day’s society has facilitated the creation of new digital services, with those offered by operators and content providers standing out. However, even this has failed to encourage consumers to express positive opinions on telecommunication se...

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Bibliographic Details

Published in:	Journal of Telecommunications and Information Technology
Main Authors:	Patrick Santos, Jorge Ramos, Eduardo Seabra, José Castro
Format:	Article
Language:	English
Published:	National Institute of Telecommunications 2020-12-01
Subjects:	adaptive interfaces big data analytics data mining user profiling
Online Access:	https://jtit.pl/jtit/article/view/532