The perceived benefits and effectiveness of patient feedback systems in strengthening patient-provider relationships in Rural Tanzania

Abstract Introduction Patient feedback system (PFS) forms an important entry point for the medical personnel and healthcare administrators to identify healthcare service delivery gaps and develop responsive interventions. This may foster patient trust consequently increasing healthcare-seeking, enga...

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Bibliographic Details

Published in:	BMC Health Services Research
Main Authors:	Kahabi Isangula, Eunice S. Pallangyo, Eunice Ndirangu-Mugo
Format:	Article
Language:	English
Published:	BMC 2023-11-01
Subjects:	Patient feedback mechanisms Complaints mechanisms Healthcare Patient-provider relationships Trust Rural
Online Access:	https://doi.org/10.1186/s12913-023-10198-z