HEUXIVA: A Set of Heuristics for Evaluating User eXperience with Voice Assistants

Voice assistants have become increasingly common in everyday devices such as smartphones and smart speakers. Improving their user experience (UX) is crucial to ensuring usability, acceptance, and long-term effectiveness. Heuristic evaluation is a widely used method for UX evaluation due to its effic...

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Bibliographic Details
Published in:Applied Sciences
Main Authors: Daniela Quiñones, Luis Felipe Rojas, Camila Serrá, Jessica Ramírez, Viviana Barrientos, Sandra Cano
Format: Article
Language:English
Published: MDPI AG 2025-10-01
Subjects:
Online Access:https://www.mdpi.com/2076-3417/15/20/11178