Examining the Factors Affecting Customer’s Brand Switching in Telecom Sector of Pakistan

Purpose: This research aims to understand the factors influencing brand switching in the telecommunication sector of Pakistan. The study focuses on mobile number portability (MNP) as a means of switching between networks and examines the impact of various factors such as service quality, price, pro...

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Bibliographic Details
Published in:Journal of Business and Social Review in Emerging Economies
Main Authors: Muhammad Abdullah Idrees, Aashi Arman, Saima Akhtar, Salman Hussain
Format: Article
Language:English
Published: CSRC Publishing 2023-09-01
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2693