Electronic customer relationship management (E-CRM) and its performance, challenges and solutions

The purpose of this study is to study electronic customer relationship management (E-CRM) and its performance. In this research, using the findings of previous research and the information available in databases, the information required for the research has been collected by secondary study method,...

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Bibliographic Details

Published in:	New Applied Studies in Management, Economics & Accounting
Main Authors:	Nabiollah Mohammadi, Saber Azizi, Mohammad Reza Rajabi
Format:	Article
Language:	English
Published:	Rasht: Javad Deljoo Shahir 2018-09-01
Subjects:	customer relationship management electronic customer relationship management
Online Access:	https://www.nasme-journal.ir/article_181562_d41d8cd98f00b204e9800998ecf8427e.pdf