How Kansei Engineering, Kano And QFD can Improve Logistics Services

In the period of 2004 to 2014 there was a significant growth of employment in the logistics sector in Indonesia. This reflects a rapid rise in the need for logistics activities to support outsourcing. Because there is strong competition in the sector, logistics services should be able to deliver bot...

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Bibliographic Details
Published in:International Journal of Technology
Main Authors: Markus Hartono, Amelia Santoso, Dina Natalia Prayogo
Format: Article
Language:English
Published: Universitas Indonesia 2017-12-01
Subjects:
Kano
Kansei Engineering
Logistics
QFD
Services
Online Access:http://ijtech.eng.ui.ac.id/article/view/689

Internet

http://ijtech.eng.ui.ac.id/article/view/689

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