Operationalising performance management in local government: The use of the balanced scorecard

Orientation: Local government forms that part of the public sector closest to citizens and therefore indispensable in its role of providing essential goods and services and developing the local area. Local government has the authority and functions necessary to provide services for the maintenance a...

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Bibliographic Details
Published in:SA Journal of Human Resource Management
Main Authors: Zwelinzima J. Ndevu, Kobus Muller
Format: Article
Language:English
Published: AOSIS 2018-05-01
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/977