Policy labs challenges in the public sector: the value of design for more responsive organizations

Design has emerged as a discipline equipped to tackle the complex problems of the 21st century, primarily for its human-centered and experimentation approach and participative qualities. Through the discussion of a case study of a government design lab, formerly inside the Finnish Immigration Servic...

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Bibliographic Details

Published in:	Policy Design and Practice
Main Authors:	Tamami Komatsu, Mariana Salgado, Alessandro Deserti, Francesca Rizzo
Format:	Article
Language:	English
Published:	Taylor & Francis Group 2021-04-01
Subjects:	Service design design for policy making co-creation co-design small-scale experimentation
Online Access:	https://www.tandfonline.com/doi/10.1080/25741292.2021.1917173