A digitalisation model for operational efficiency of operations in the insurance industry

Background: Digitalisation has revolutionised business strategies and processes by placing technology at the core, leading to substantial benefits including operational efficiency, increased productivity and higher revenue. This study has been influenced based on facilitating the acceleration of the...

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Bibliographic Details

Published in:	South African Journal of Information Management
Main Authors:	Siyabonga M. Gama, Mampilo Phahlane, Lario Malungana
Format:	Article
Language:	English
Published:	AOSIS 2025-04-01
Subjects:	digitalisation digital technologies operational efficiencies insurance industry south africa.
Online Access:	https://sajim.co.za/index.php/sajim/article/view/1943