The telephone nursing dialogue process: an integrative review

Abstract Background Telephone nursing involves triage, advice, and care management provided by a nurse over the telephone. The telephone nursing dialogue process has been used clinically in telephone nursing in Sweden for several years to structure the communication and ensure a safe assessment and...

Full description

Bibliographic Details
Published in:BMC Nursing
Main Authors: Silje Rysst Gustafsson, Anna Carin Wahlberg
Format: Article
Language:English
Published: BMC 2023-09-01
Subjects:
Online Access:https://doi.org/10.1186/s12912-023-01509-0