STUDI TENTANG KEPUASAN PELANGGAN DALAM SISTEM MANAJEMEN PENDIDIKAN ISLAM DI SMK MA’ARIF NU 1 PURBOLINGGO LAMPUNG TIMUR

This study is aimed to explain and predict factors influencing customer satisfaction in SMK Ma'arif NU 1 Purbolinggo East Lampung. Quality standards used as basic determiner of customer satisfaction are education national standard, those are: content standard, process standard, facilities stand...

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Bibliographic Details
Published in:Ijtimaiyya
Main Author: Suparno Suparno
Format: Article
Language:Indonesian
Published: Institut Agama Islam Negeri Raden Intan Lampung 2019-08-01
Online Access:http://ejournal.radenintan.ac.id/index.php/ijtimaiyya/article/view/5986