Factors that affect customer loyalty in small enterprises

他のバージョン（1件）を表示する

The study was conducted by collecting the data from 608 customers of migrant retailers working in the retail industry of Pretoria West in South Africa in order to identify socioeconomic factors that affect customer loyalty. Data was collected from eligible respondents by using a pre-tested, validate...

書誌詳細
出版年:	Innovative Marketing
第一著者:	Zeleke Worku
フォーマット:	論文
言語:	英語
出版事項:	LLC "CPC "Business Perspectives" 2019-12-01
主題:	customer loyalty factor analysis migrant retailers retail industry
オンライン･アクセス:	https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12848/IM_2019_04_Worku.pdf

類似資料

Factors that affect customer loyalty in small enterprises
著者:: Zeleke Worku
出版事項: (2019-12-01)

Analysis of key indicators that affect the expected benefit of customers when using loyalty cards
著者:: Jelena Končar, 等
出版事項: (2019-06-01)

Loyalty programs in the function of customer relationship strategy
著者:: Marić Radenko, 等
出版事項: (2017-01-01)

Research on customer experience and customer loyalty in e-retailing
著者:: Ngo Thi Khue Thu, 等
出版事項: (2023-12-01)

Factors Influencing the Participation in Customers’ Loyalty Programmes: The Case of Croatia
著者:: Ivan Kovač, 等
出版事項: (2018-06-01)

The Impact of Consumer Loyalty and Customer Satisfaction in the New Agricultural Value Chain
著者:: Chin-Shyang Shyu, 等
出版事項: (2023-09-01)

Corporate governance practices’ influence on customer loyalty in Nigerian retail banks
著者:: Olubunmi O. Obioha, 等
出版事項: (2018-07-01)

Increasing customer loyalty through customer engagement in the retail banking industry
著者:: Diego Monferrer, 等
出版事項: (2019-12-01)

The impact of service quality in retail trade facilities on customer loyalty
著者:: Tomašević Dragana, 等
出版事項: (2020-01-01)

Service Quality and Customers Loyalty towards Organized Retailers
著者:: Junaid Jahangir, 等
出版事項: (2025-02-01)

Levels of customer loyalty and perceptions of loyalty programme benefits : a South African retail example
著者:: L Radder, 等
出版事項: (2015-06-01)

A Gender-Based Approach: Service Quality and Customer’s Loyalty
著者:: Qaisar Iqbal, 等
出版事項: (2016-12-01)

Modeling the factors that explain customer loyalty in retail banking
著者:: Marko van Deventer, 等
出版事項: (2021-09-01)

Analysing Service Quality and Its Relation to Customer Satisfaction and Loyalty in Sportswear Retail Market
著者:: Saricam Canan
出版事項: (2022-05-01)

Multi-channel Integration: Factor Driving Satisfaction and Customer Loyalty in the Omni-channel Retailing
著者:: Dessy Yunita, 等
出版事項: (2022-12-01)

Designing and Explaining the Model of Persistent Customer Loyalty in e-Commerce: A Study in the e-Retailer’s Web Sites
著者:: Mohammadreza Hamidizadeh, 等
出版事項: (2011-01-01)

Customer loyalty: a proposal for the use of RFID in the Brazilian retail fuel sector
著者:: Marcos Luiz Lins Filho
出版事項: (2015-09-01)

IS THE LOYALTY PROGRAM EFFECTIVE IN CREATING LOYALTY PROGRAM SATISFACTION AND STORE LOYALTY? AN EVIDENCE FROM INDONESIA RETAIL INDUSTRY
著者:: Dimas Hendrawan, 等
出版事項: (2020-11-01)

Editorial: Towards an emerging science of customer loyalty to retail stores: explanation, drivers, and frameworks
著者:: Arturo Z. Vasquez-Párraga, 等
出版事項: (2024-02-01)

Customer Perceived Value Towards Convenience Stores in Malaysia: The Infl uence on Customer Satisfaction, Loyalty and Retention
著者:: Abdulrauf Animashaun, 等
出版事項: (2016-01-01)

Efficiency of customer loyalty programmes in the food retail industry
著者:: Victor Ye. Kovalev, 等
出版事項: (2023-01-01)

Validation of a measurement scale of service quality, image, customer satisfaction and loyalty in traditional trade
著者:: Cláudia Miranda Veloso, 等
出版事項: (2019-07-01)

Designing and Explaining the Model of Persistent Customer Loyalty in e-Commerce: A Study in the e-Retailer’s Web Sites
著者:: mohammad reza hamidizadeh, 等
出版事項: (2011-09-01)

The Impact of Relationship Marketing Strategy in Indonesia Retail Industries
著者:: Freddy Pandapotan Simbolon
出版事項: (2016-09-01)

The Introduction of Loyalty Programs for the Retail Industry
著者:: jan Jarosz
出版事項: (2022-02-01)

The effects of Justice Oriented Service Recovery on Customer Satisfaction and Loyalty in Retail Banks in Ethiopia
著者:: Efrem Sisay Assefa
出版事項: (2014-08-01)

THE EMERGING RETAIL LANDSCAPE: CREATING AND DELIVERING A SEAMLESS CUSTOMER EXPERIENCE
著者:: Dr. Ekta Duggal
出版事項: (2016-07-01)

Brand Love as Mediator of the Brand Experience-Satisfaction-Loyalty Relationship in a Retail Fashion Brand
著者:: Ferreira Pedro, 等
出版事項: (2019-09-01)

The mediating role of customer satisfaction in the relationship between service quality and customer loyalty in multi-channel retail banking
著者:: Shame Mugova, 等
出版事項: (2025-12-01)

Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers
著者:: Çerri Shpëtim
出版事項: (2012-12-01)

From CSR to Customer Loyalty: An Empirical Investigation in the Retail Banking Industry of a Developing Country
著者:: Moisescu Ovidiu-Ioan
出版事項: (2017-10-01)

The interrelationships between boutique store atmosphere, customer satisfaction, store loyalty and repurchase intention - a study of females in the North-West Province
著者:: BM van Niekerk, 等
出版事項: (2016-06-01)

CORPORATE SOCIAL RESPONSIBILITY'S PATHWAYS TOWARDS CUSTOMER LOYALTY IN ROMANIAN RETAIL: A PLS-SEM MEDIATION ANALYSIS
著者:: Nicolae Nae, 等
出版事項: (2020-09-01)

Developing customer convenience and experience through increased competency and efficiency: A strategic approach to retail operations mastery
著者:: Sunil Kumar C V, 等
出版事項: (2024-08-01)

Experiential Retail in the Smartphone Industry: Consumer Behaviour and Brand Loyalty
著者:: Mudit Joshi, 等
出版事項: (2025-08-01)

Social media, brand loyalty and the banking industry in Colombia
著者:: Heidy Rico, 等
出版事項: (2024-01-01)

ANALISIS NILAI PELANGGAN YANG MEMPENGARUHI LOYALITAS (STUDI KASUS PADA BANK KBPR JETIS PONOROGO)
著者:: Mashariono Mashariono, 等
出版事項: (2018-09-01)

QUALITY AND CUSTOMER SATISFACTION: RELATIONSHIPS AND DYNAMICS. A CASE STUDY
著者:: Cecilia SILVESTRI
出版事項: (2014-03-01)

Do E-Service Quality and Customer Satisfaction Affect Loyalty in E-Retailing? Evidence from Ghanaian Online Consumers
著者:: Samuel Antwi, 等
出版事項: (2022-04-01)

Predicting customer churn in the fast-Moving consumer goods segment of the retail industry using deep learning
著者:: Moien Mahdi, 等
出版事項: (2024-09-01)