The user's perception of the quality of service in organizing music festivals using the SERVQUAL model
In this paper, the user's perception of the quality of the music festival organizing service was analyzed. The tool for measuring the quality of music festivals is based on the SERVQUAL model. The research was conducted during the months of May and June, 2023. The obtained results can be useful...
| Published in: | Tehnika |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Union of Engineers and Technicians of Serbia
2024-01-01
|
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2024/0040-21762402227S.pdf |