Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

BackgroundOnline appointment booking is a commonly used tool in several industries. There is limited evidence about the benefits and challenges of using online appointment booking in health care settings. Potential benefits include convenience and the ability to track appoint...

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Bibliographic Details

Published in:	Journal of Medical Internet Research
Main Authors:	Helen Atherton, Abi Eccles, Leon Poltawski, Jeremy Dale, John Campbell, Gary Abel
Format:	Article
Language:	English
Published:	JMIR Publications 2024-07-01
Online Access:	https://www.jmir.org/2024/1/e51931