Towards balancing efficiency and customer satisfaction in airplane boarding: An agent-based approach

The airplane boarding process, which can have a significant impact on a flight’s turnaround time, is often viewed by researchers and airlines primarily in terms of minimizing total boarding time (TBT). Airplane capacity, number of passengers on board, amount of luggage, and boarding strategy are com...

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Bibliographic Details

Published in:	Operations Research Perspectives
Main Authors:	Bruna H.P. Fabrin, Denise B. Ferrari, Eduardo M. Arraut, Simone Neumann
Format:	Article
Language:	English
Published:	Elsevier 2024-06-01
Subjects:	Airplane boarding Agent-based modeling Simulation
Online Access:	http://www.sciencedirect.com/science/article/pii/S2214716024000058