Overcoming the knowledge gaps in early‐stage servitization journey: A guide for small and medium enterprises

Abstract Although the move to more service‐oriented business can be beneficial even to smaller firms, servitization in SMEs remains a largely unexplored topic. The authors contribute to fill this gap exploring how SMEs can overcome the knowledge gaps of servitization faced by companies in the early‐...

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Bibliographic Details

Published in:	IET Collaborative Intelligent Manufacturing
Main Authors:	Mario Rapaccini, Federico Adrodegari, Giuditta Pezzotta, Nicola Saccani
Format:	Article
Language:	English
Published:	Wiley 2024-09-01
Subjects:	customer services manufacturing industries small‐to‐medium enterprises
Online Access:	https://doi.org/10.1049/cim2.12106