A comparative analysis of outpatient nutrition clinic scheduling outcomes based on in-person and telehealth patient care delivery modalities

During the start of the global COVID-19 pandemic in March 2020, patient care modalities changed from in-person to telehealth to comply with physical distancing guidelines. Our study uniquely examines operations data from three distinct periods: before the transition to telehealth, early transition f...

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Bibliographic Details

Published in:	Healthcare Analytics
Main Authors:	Katelyn Humbert, Kasuen Mauldin, Dania Saarony
Format:	Article
Language:	English
Published:	Elsevier 2023-11-01
Subjects:	Telehealth Operations research Scheduling outcomes Cancellation rates Return patient visits
Online Access:	http://www.sciencedirect.com/science/article/pii/S2772442523000308