Patient Experiences With Telehealth During Versus After a System-Wide Telehealth Mandate During the COVID-19 Pandemic

This study examines whether patients’ telehealth experiences differed during a health system mandate for telehealth encounters due to the COVID-19 pandemic versus after the mandate was relaxed. Patient experience surveys from telehealth visits across 17 adult (age 18+) primary care sites at a large,...

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Bibliographic Details

Published in:	Journal of Patient Experience
Main Authors:	Nicholas Hyman BS, Maya Hamaker MPH, Komal Lodaria MA, Hannah B Jackson MD, MPH, Kevin Chen MD, MHS, Taylor B Sewell MD, MBA
Format:	Article
Language:	English
Published:	SAGE Publishing 2024-03-01
Online Access:	https://doi.org/10.1177/23743735231216872