Robot dilemmas: Deception and digital emotional labor in dementia care work

Based on in-depth interviews with care workers and observational visits to nursing homes, this study investigates how care workers address residents’ frequent misperceptions of robot cats and dogs as real animals. The analysis focuses on two aspects: how care workers handle the fact that residents...

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Bibliographic Details

Published in:	Nordic Journal of Working Life Studies
Main Authors:	David Redmalm, Clara Iversen, Marcus Persson, Elin Thunman
Format:	Article
Language:	English
Published:	Aalborg University 2025-09-01
Subjects:	Health, Working Environment & Wellbeing Identity, Meaning & Culture Organization & Management
Online Access:	https://tidsskrift.dk/njwls/article/view/159961