Analysis of a Pre-Emptive Two-Priority Queuing System with Impatient Customers and Heterogeneous Servers

This paper presents a queuing system model that incorporates multiple priorities, multiple abandonments, and heterogeneous servers. Waiting for service easily leads to impatient behaviors. The impact of two kinds of impatient behaviors, balking and reneging, on queueing system performance is examine...

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Bibliographic Details

Published in:	Mathematics
Main Authors:	Mingang Yin, Ming Yan, Yu Guo, Minghe Liu
Format:	Article
Language:	English
Published:	MDPI AG 2023-09-01
Subjects:	interstate transition frequency Markov processes queueing analysis systems modeling
Online Access:	https://www.mdpi.com/2227-7390/11/18/3878