The Impact of Quality Management on Business Performance of Manufacturing Firms: The Moderated Effect of Industry 4.0

Purpose: The research aims to investigate the individual quality management (QM) factors impact on business performance in manufacturing firms. We then assess their influence and look at how industry 4.0 affects business performance directly. Furthermore, the study will demonstrate the moderate eff...

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Bibliographic Details

Published in:	Kvalita Inovácia Prosperita
Main Authors:	Nu Nguyen, Chuong Nguyen, Hieu Nguyen, Van Nguyen
Format:	Article
Language:	English
Published:	Technical University of Kosice 2021-12-01
Subjects:	quality management performance manufacturing Industry 4.0
Online Access:	https://www.qip-journal.eu/index.php/QIP/article/view/1623