Analysing driving factors of customer satisfaction among telecommunication service providers in Kurdistan region

Due to unprecedented innovation in information and communication technology, customers interact more with telecommunication service providers. Customer satisfaction is the extent of customer psychological sense and expectation towards a particular product or service. Satisfaction is a core to busine...

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Bibliographic Details
Published in:International Journal of Engineering Business Management
Main Authors: Nabaz Nawzad Abdullah, M Prabhu, Masayu Binti Othman
Format: Article
Language:English
Published: SAGE Publishing 2022-06-01
Online Access:https://doi.org/10.1177/18479790221111436