Voice assistants in the tourism customer journey: From knowledge and decision-making to ecotourism loyalty in family vacations
Research on consumer interactions with artificial intelligence (AI)-powered voice assistants (VAs) in ecotourism is limited. Grounded in expectation confirmation theory and the post-acceptance model of information systems (IS) continuance, this study explores how VAs influence family ecotourism beha...
| 出版年: | Journal of Innovation & Knowledge |
|---|---|
| 主要な著者: | , , , |
| フォーマット: | 論文 |
| 言語: | 英語 |
| 出版事項: |
Elsevier
2025-11-01
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| 主題: | |
| オンライン･アクセス: | http://www.sciencedirect.com/science/article/pii/S2444569X25001787 |