Does Humanity Matter? Analyzing the Importance of Social Cues and Perceived Agency of a Computer System for the Emergence of Social Reactions during Human-Computer Interaction

Empirical studies have repeatedly shown that autonomous artificial entities elicit social behavior on the part of the human interlocutor. Various theoretical approaches have tried to explain this phenomenon. The agency assumption states that the social influence of human interaction partners (repres...

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Bibliographic Details
Published in:Advances in Human-Computer Interaction
Main Authors: Jana Appel, Astrid von der Pütten, Nicole C. Krämer, Jonathan Gratch
Format: Article
Language:English
Published: Wiley 2012-01-01
Online Access:http://dx.doi.org/10.1155/2012/324694