Last-mile delivery during COVID-19: A systematic review of parcel locker adoption and consumer experience

As the final link in the supply chain, last-mile delivery is a vital connection between upstream supply chain operations and customers. The recent surge in demand for contactless last-mile delivery services has spurred extensive research on parcel lockers. This study systematically reviews the deter...

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Bibliographic Details

Published in:	Acta Psychologica
Main Authors:	Jung-Fa Tsai, Hong Ngoc Ngo, Zhen-Hua Che
Format:	Article
Language:	English
Published:	Elsevier 2024-09-01
Subjects:	Last-mile delivery Parcel lockers COVID-19 Vietnam PRISMA SLR
Online Access:	http://www.sciencedirect.com/science/article/pii/S0001691824003391