A Factor Analysis of the Impact of Digitalisation on the Banking Industry

Objective: This paper examines the impact of digitalisation on the banking industry. Research done to date in the field has led to conclusions mainly in favour of digitalisation. Foremost among the positive arguments is that the quality of banking is improved, with customer service sped up; internal...

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Bibliographic Details

Published in:	Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie
Main Authors:	Vira Druhova, Oleksandra Hirna, Vira Fostyak
Format:	Article
Language:	English
Published:	Krakow University of Economics 2021-11-01
Subjects:	digitalisation digital technologies banking system innovations fintech
Online Access:	https://krem.uek.krakow.pl/index.php/krem/article/view/2088