A hybrid neural network model based on transfer learning for Arabic sentiment analysis of customer satisfaction

Abstract Sentiment analysis, a method used to classify textual content into positive, negative, or neutral sentiments, is commonly applied to data from social media platforms. Arabic, an official language of the United Nations, presents unique challenges for sentiment analysis due to its complex mor...

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Bibliographic Details
Published in:Engineering Reports
Main Authors: Duha Mohamed Adam Bakhit, Lawrence Nderu, Antony Ngunyi
Format: Article
Language:English
Published: Wiley 2024-10-01
Subjects:
Online Access:https://doi.org/10.1002/eng2.12874