THE DIMENSIONS OF ELECTRONIC (E)-BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION: EVIDENCE FROM NIGERIA

This study investigates the dimensions of electronic (e)-banking service quality on customer satisfaction. The data were collected among bank customers within Lagos State, Nigeria vis a vis a validated closed-ended questionnaire from a sample of three hundred and eighty-three (383) questionnaires we...

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Bibliographic Details
Published in:Modern Management Review
Main Authors: Olusola Enitan OLOWOFELA, Benjamin Oludotun LISOYI, Kehinde Isaiq OLAIYA
Format: Article
Language:English
Published: Publishing House of Rzeszow University of Technology 2025-01-01
Subjects:
electronic (e)-banking
customers
customer satisfaction
service quality
Online Access:https://journals.prz.edu.pl/mmr/article/view/1750

Internet

https://journals.prz.edu.pl/mmr/article/view/1750

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