Compliance with telephone triage advice among adults aged 45 years and older: an Australian data linkage study

Abstract Background Middle-aged and older patients are prominent users of telephone triage services for timely access to health information and appropriate referrals. Non-compliance with advice to seek appropriate care could potentially lead to poorer health outcomes among those patients. It is impe...

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Bibliographic Details

Published in:	BMC Health Services Research
Main Authors:	Duong Thuy Tran, Amy Gibson, Deborah Randall, Alys Havard, Mary Byrne, Maureen Robinson, Anthony Lawler, Louisa R. Jorm
Format:	Article
Language:	English
Published:	BMC 2017-08-01
Subjects:	Australia Compliance Healthdirect helpline Older patients Telephone triage
Online Access:	http://link.springer.com/article/10.1186/s12913-017-2458-y