APA引文

Makanyeza, C., & Mumiriki, D. (2016, June). Are all customers really the same? Comparing service quality and satisfaction between residential and business telecommunications customers. Acta Commercii.

Chicago Style (17th ed.) Citation

Makanyeza, Charles, and Darlington Mumiriki. "Are All Customers Really the Same? Comparing Service Quality and Satisfaction Between Residential and Business Telecommunications Customers." Acta Commercii Jun. 2016.

MLA引文

Makanyeza, Charles, and Darlington Mumiriki. "Are All Customers Really the Same? Comparing Service Quality and Satisfaction Between Residential and Business Telecommunications Customers." Acta Commercii, Jun. 2016.