Sentiment analysis of emoji fused reviews using machine learning and Bert

Abstract The usage of Natural Language Processing (NLP) technology powered by Artificial Intelligence in processing of customer feedback has helped in making critical decisions for business growth in the aviation sector. It is observed that in many of the cases, emojis and emoticons are found to con...

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Bibliographic Details
Published in:Scientific Reports
Main Authors: Amit Khan, Dipankar Majumdar, Bikromadittya Mondal
Format: Article
Language:English
Published: Nature Portfolio 2025-03-01
Subjects:
Sentiment analysis
Emojis
Machine learning
TF-IDF
BERT
Online Access:https://doi.org/10.1038/s41598-025-92286-0

Internet

https://doi.org/10.1038/s41598-025-92286-0

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