Patient Experience Enhancement at Accident and Emergency Department: Junior Doctor Manpower Reallocation Optimization

Abstract:: This study aimed to develop a new junior doctor allocation plan, and evaluate its impact on the door-to-doctor time (DDT) of a specific patient population at the Accident & Emergency (A&E) department of Changi General Hospital (CGH) in Singapore. The new junior doctor allocation p...

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Bibliographic Details

Published in:	Journal of Management Science and Engineering
Main Authors:	Hong-Choon Oh, Wai-Leng Chow, Peter Looi, Ling Tiah, Pak-Liang Goh, Hoon-Chin Steven Lim, Mohan Tiruchittampalam
Format:	Article
Language:	English
Published:	KeAi Communications Co., Ltd. 2017-09-01
Online Access:	http://www.sciencedirect.com/science/article/pii/S2096232019300332