Investigation of the impact of service parameters on the degree of passenger satisfaction based on the application of the apparatus of neural networks

Based on the analysis of the advantages and disadvan-luation models has been identified and justified. These models could tages of various methodological approaches to the search for ways be used to guide management to implement several areas of service to increase the quality of service existing in...

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Bibliographic Details

Published in:	Вестник Научно-исследовательского института железнодорожного транспорта
Main Authors:	S. S. Pastukhov, K. V. Stel’Mashenko
Format:	Article
Language:	Russian
Published:	Joint Stock Company «Railway Scientific and Research Institute» 2017-10-01
Subjects:	пассажирский комплекс транспортный сервис качество обслуживания анкетный опрос экономикостатистические модели нейронные сети
Online Access:	https://www.journal-vniizht.ru/jour/article/view/163