Establish Trust With Electronic Word-of-Mouth to Improve Brand Equity

Electronic word-of-mouth (e-WOM) has gained popularity due to the fact that people can communicate and discuss brands through emotive expressions, remarks, and reviews regardless of their distance. The purpose and objectives of this study are to determine how e-WOM factors, such as brand image, bran...

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Bibliographic Details
Published in:SAGE Open
Main Authors: Minh Thi Hong Le, Vy Nguyen Thi Thao, An Le Huynh Huu, Hung Nguyen Tuan, Ngan Nguyen Ngoc Thanh, Van Nguyen Thi Hong
Format: Article
Language:English
Published: SAGE Publishing 2024-11-01
Online Access:https://doi.org/10.1177/21582440241292815