Unveiling passenger satisfaction in rail transit through a consumption values perspective

This study aims to investigate passenger satisfaction in rail transit systems within emerging economies, utilizing a theory of consumption values. It seeks to understand how various values, such as functional, social, emotional, conditional, and epistemic, influence passenger perceptions and experie...

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Bibliographic Details
Published in:Multimodal Transportation
Main Authors: Siti Norida Wahab, Muhammad Iskandar Hamzah, Norazah Mohd Suki, Yueh Suan Chong, Chin Pei Kua
Format: Article
Language:English
Published: Elsevier 2025-03-01
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772586325000103