The effect of emotional labour on work satisfaction and emotional display behaviour
<p>Improving the quality of service in the hospitality industry is a strategic agenda that enables the increase of foreign exchange income. Internal factors affect the quality of service, particularly factors related to emotional processing (emotional labour) of service workers that are associ...
| 出版年: | Humanitas: Indonesian Psychological Journal |
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| 主要な著者: | , |
| フォーマット: | 論文 |
| 言語: | 英語 |
| 出版事項: |
Universitas Ahmad Dahlan
2019-08-01
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| 主題: | |
| オンライン･アクセス: | http://journal.uad.ac.id/index.php/HUMANITAS/article/view/7618 |