Service experiences of hospitalized patients and family members with the “one-stop” smart admission and discharge service: a descriptive qualitative study

Abstract Background To improve institutional healthcare quality and enhance the service delivery experiences of hospitalized patients and family members, it is essential to identify and address their core experiential needs at both the systemic and individual levels. Admission and discharge are crit...

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發表在:	BMC Health Services Research
Main Authors:	Siyao Wang, Wenbin Jiang, Ruting Gu, Zhongjun Du, Shixiang Pan, Lili Wei
格式:	Article
語言:	英语
出版:	BMC 2025-10-01
主題:	Hospitalized patients Family members Smart hospital Admission and discharge process Digital health services Qualitative research
在線閱讀:	https://doi.org/10.1186/s12913-025-13417-x